Terms & Conditions
Thank you for choosing to stay with us at Corner Cottage, we hope you enjoy your stay. Please find below the terms and conditions applicable to our CL.
Your agreement is with Corner Cottage Certificated Location and its owners and references to 'we', 'us' and 'our' in these terms and conditions are to Corner Cottage Certificated Location and its owners. References to 'you' in these terms and conditions are to you, as the person making this booking and, where applicable, to every member of your party.
You must be a current member of the Caravan & Motorhome Club to book a pitch with us.
Pitch fees are as advertised on this website and are inclusive of electricity (charging of electric vehicles is not included).
A deposit the equivalent of two nights or 50% of the total cost (whichever is the greater) will be required for all bookings. Details about how to pay your deposit will be supplied in your booking confirmation email. Your booking is not secure until your deposit has been received and acknowledged by email.
The balance of your pitch fee (if not already paid in full) is payable on arrival by cash, cheque or bank transfer.
Arrival is 1pm onwards and we ask that you vacate your pitch before 12 noon on your day of departure. We will do our best, where possible, to accommodate earlier arrivals or later departures.
The flying of drones from our CL and/or taking of photos/video of our CL site or private property by drone is NOT permitted without our prior consent.
You are required to keep your dog(s) on a lead/under close control at all times and clean up after them. Do not let your dog(s) toilet on the CL..
We reserve the right to refuse acceptance or to terminate the visit of any person whose conduct we deem is detrimental to us or to our other visitors.
We can only dispose of your everyday domestic waste. You must not leave broken items (e.g. chairs etc) or large packaging (e.g. cardboard boxes from new items) as we are unable to dispose of them.
Awning heaters are NOT PERMITTED
We will not be held responsible for any loss or damage, however caused, to your property or vehicles or any injury to you or your visitors whilst staying on our CL.
By accessing and using this online booking service, you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to abide by the above, please do not use this service.
This bookings site and its components are offered for informational purposes only; we shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via this site, and shall not be responsible or liable for any error or omissions in that information.
We reserve the right to change these conditions from time to time as we see fit and your continued use of the site will signify your acceptance of any adjustment to these terms.
Please familiarise yourself with the Caravan Club’s rules for staying on a CL on pages 260 & 261 of the 2021/2022 sites directory.
Cancellation Policy
If we have to cancel your booking prior to your arrival we will refund in full any payments you have already made or issue you with a credit voucher towards a future booking
Coronavirus (or any other pandemic): We will be unable to offer refunds for any deposits paid if we go into another lockdown and we are once again forced to close our CL. However, we will be able to move your booking with the deposit or offer a credit note towards your next booking with us if you're undecided on alternative dates.
If you have to cancel your booking please do so as early as possible. Your booking is only cancelled once you have received a confirmation of cancellation email from us. If you email/leave a voice mail to cancel and do not receive a confirmation of cancellation email from us within 48 hours please contact us again as we have not received your message and you may still be liable for payment.
By making a booking and paying your deposit you signify your agreement with our refund policy below:
Booking cancelled more than 21 days before arrival: – refund of deposit by bank transfer less a £2 administration fee. Alternatively, we are happy to roll your deposit forward* to another booking within 12 months of your cancellation day and subject to availability.
Booking cancelled 11 days to 21 days before arrival: – no refund of deposit but we will roll your deposit forward* to another booking within 12 months of your cancellation day and subject to availability.
Booking cancelled 10 days or less before arrival: – no refund of deposit.
In the event of a booking reduction, due to late arrival or early departure, no refund for nights cancelled/not used will be given.
*Any deposits ‘rolled forward’ will no longer be subject to our cancellation policy and if cancelled a second time the deposit will be forfeit regardless of the notice given.
Events such as vehicle breakdown, illness or inclement weather etc which may result in delayed arrival, curtailment or cancellation of your stay are not the responsibility of Corner Cottage CL and therefore we advise you to seek appropriate travel insurance.